Three Wipro employees in Kolkata have been arrested in connection with a security breach in the customer records of a UK-based telecom client TalkTalk.
TalkTalk had suffered a major cyberattack in October that had compromised the personal and financial details, including bank account information, of some 1,57,000 customers.
The criminal acts by the Wipro employees were discovered when TalkTalk conducted a forensic review of all its operations following the October cyberattack. The forensic review was to ensure that all aspects of TalkTalk’s security — including that of its suppliers — were as robust as possible. It had hired defence company BAE Systems to investigate the cyberattack.
Infosys’s BPO operations had suffered a similar embarrassment in late 2014 when it was found that several junior and mid-level employees had participated in the overbilling of Apple, a major Infosys client. It led to the exit of the CEO and CFO of the BPO operations.
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